Whirlpool Microwave Oven GH9185XL User Manual

®
MICROWAVE HOOD  
COMBINATION  
Use & Care Guide  
For questions about features, operation/performance  
parts, accessories or service, call: 1-800-253-1301.  
or visit our website at...  
Table of Contents .......................................2  
Model GH9185XL  
4619-652-60671/8183957  
 
MICROWAVE OVEN SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all  
safety messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word DANGERor  
WARNING.These words mean:  
You can be killed or seriously injured if you don't  
immediately follow instructions.  
You can be killed or seriously injured if you don't  
follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you  
what can happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including the following:  
I Do not operate the microwave oven if it has a  
WARNING: To reduce the risk of burns, electric  
damaged cord or plug, if it is not working properly, or  
if it has been damaged or dropped.  
shock, fire, injury to persons, or exposure to excessive  
microwave energy:  
I Read all instructions before using the microwave  
I The microwave oven should be serviced only by  
qualified service personnel. Call an authorized  
service company for examination, repair, or  
adjustment.  
oven.  
I Read and follow the specific PRECAUTIONS TO  
AVOID POSSIBLE EXPOSURE TO EXCESSIVE  
MICROWAVE ENERGYfound in this section.  
I See door surface cleaning instructions in the  
Microwave Oven Caresection.  
I The microwave oven must be grounded. Connect  
only to properly grounded outlet. See GROUNDING  
INSTRUCTIONSfound in this section and in the pro-  
vided Installation Instructions.  
I To reduce the risk of fire in the oven cavity:  
Do not overcook food. Carefully attend the  
microwave oven if paper, plastic, or other  
combustible materials are placed inside the oven  
to facilitate cooking.  
I Install or locate the microwave oven only in  
accordance with the provided Installation Instructions.  
I Some products such as whole eggs in the shell and  
sealed containers for example, closed glass jars –  
may explode and should not be heated in the  
microwave oven.  
Remove wire twist-ties from paper or plastic bags  
before placing bags in oven.  
If materials inside the oven should ignite, keep oven  
door closed, turn oven off, and disconnect the  
power cord, or shut off power at the fuse or circuit  
breaker panel.  
I Use the microwave oven only for its intended use as  
described in this manual. Do not use corrosive  
chemicals or vapors in the microwave oven. This type  
of oven is specifically designed to heat, cook, or dry  
food. It is not designed for industrial or laboratory use.  
Do not use the cavity for storage purposes. Do not  
leave paper products, cooking utensils, or food in  
the cavity when not in use.  
I As with any appliance, close supervision is necessary  
when used by children.  
SAVE THESE INSTRUCTIONS  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
I Suitable for use above both gas and electric cooking  
I When flaming foods under the hood, turn the fan on.  
equipment.  
I Use care when cleaning the vent-hood filter.  
Corrosive cleaning agents, such as lye-based oven  
cleaners, may damage the filter.  
I Intended to be used above ranges with maximum  
width of 36 inches.  
I Clean Ventilating Hoods Frequently - Grease should  
not be allowed to accumulate on hood or filter.  
Do not cover or block any openings on the micro-  
wave oven.  
I
I
Oversized foods or oversized metal utensils should not  
be inserted in the microwave oven as they may create  
a fire or risk of electric shock.  
I
Do not store this microwave oven outdoors. Do not  
use the microwave oven near water - for example,  
near a kitchen sink, in a wet basement, or near a  
swimming pool, and the like.  
I
Do not clean with metal scouring pads. Pieces can  
burn off the pad and touch electrical parts involving a  
risk of electric shock.  
I
Do not immerse cord or plug in water.  
I Keep cord away from heated surfaces.  
I
Do not use paper products when appliance is operat-  
I Do not let cord hang over edge of table or counter.  
ed in the PAN BROWNmode (on models with this  
feature).  
I
Do not mount over a sink.  
I
Do not store any materials, other than manufacturers  
recommended accessories, in this oven when not in  
use.  
I
Do not cover racks or any other part of the oven with  
metal foil. This will cause overheating of the oven.  
I
Do not store anything directly on top of the microwave  
oven when the microwave oven is in operation.  
SAVE THESE INSTRUCTIONS  
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO  
EXCESSIVE MICROWAVE ENERGY...  
(a) Do not attempt to operate this oven with the door  
open since open-door operation can result in  
harmful exposure to microwave energy. It is  
important not to defeat or tamper with the  
safety interlocks.  
(c) Do not operate the oven if it is damaged. It is  
particularly important that the oven door close  
properly and that there is no damage to the:  
(1) Door (bent),  
(2) Hinges and latches (broken or loosened),  
(3) Door seals and sealing surfaces.  
(b) Do not place any object between the oven front  
face and the door or allow soil or cleaner residue  
to accumulate on sealing surfaces.  
(d) The oven should not be adjusted or repaired by  
anyone except properly qualified service personnel.  
4
 
Electrical Requirements  
PARTS AND FEATURES  
This manual may cover several different models. The model you  
have purchased may have some or all of the features shown here.  
The appearance of your particualr model may differ slightly from  
the illustrations in this manual.  
WARNING  
1
2 3  
4
5
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Do not use an extension cord.  
Failure to follow these instructions can result in  
death, fire, or electrical shock.  
6
7
8
9
10  
7
Observe all governing codes and ordinances. A 120 Volt, 60 Hz,  
AC only, 15- or 20-amp fused electrical supply is required. (A  
time-delay fuse or circuit breaker is recommended.) It is  
recommended that a separate circuit serving only this appliance  
be provided.  
1. Model and Serial Number  
Plate  
2. Microwave Inlet Cover  
3. Microwave Light  
4. Vent Grille  
8. Cooking Guide Label  
9. Charcoal and Grease Filters  
(shipped in oven cavity)  
10. Cooking Rack  
5. Control Panel  
6. Metal Shielded Window  
7. Cooktop Light  
Parts and Features not shown:  
Turntable  
GROUNDING INSTRUCTIONS  
Tupperware® Microsteamer  
I For all cord connected appliances:  
The microwave oven must be grounded. In the event  
of an electrical short circuit, grounding reduces the  
risk of electric shock by providing an escape wire for  
the electric current. The microwave oven is equipped  
with a cord having a grounding wire with a grounding  
plug. The plug must be plugged into an outlet that is  
properly installed and grounded.  
Turntable  
1
WARNING: Improper use of the grounding plug can  
result in a risk of electric shock. Consult a qualified  
electrician or serviceman if the grounding instructions  
are not completely understood, or if doubt exists as to  
whether the microwave oven is properly grounded.  
2
3
4
1. Turntable  
2. Hub  
3. Support  
4. Shaft  
Do not use an extension cord. If the power supply cord  
is too short, have a qualified electrician or serviceman  
install an outlet near the microwave oven.  
I For a permanently connected appliance:  
This appliance must be connected to a grounded,  
metallic, permanent wiring system, or an equipment  
grounding conductor should be run with the circuit  
conductors and connected to the equipment  
grounding terminal or lead on the appliance.  
The turntable rotates in both directions to help cook food more  
evenly. Do not operate the microwave oven without the turntable  
in place. See Assistance or Serviceto reorder any of the parts.  
SAVE THESE INSTRUCTIONS  
5
 
To Install:  
1. Remove tape from the hub.  
MICROWAVE OVEN  
CONTROL  
2. Place the support on the oven cavity bottom.  
3. Place the turntable on the support.  
Fit the raised, curved lines in the center of the turntable  
bottom between the three spokes of the hub. The rollers on  
the support should fit inside the turntable bottom ridge.  
To Turn Off:  
The turntable can be turned off (except during an auto function).  
This is helpful when cooking with plates that are larger than the  
turntable or when cooking with two 10 in. (25 cm) plates that are  
side-by-side.  
1. Touch TURNTABLE ON/OFF.  
A turntable-off icon will appear in the display, as well as a  
prompt to enter the cook time.  
2. Touch number pads to enter length of time to cook.  
3. Touch JET START.  
For optimal results, halfway through cook time turn plate(s) so  
the food in the front is in the back.  
4. Touch OFF/CANCEL (or CANCEL/OFF) or open the door to  
clear the display and/or stop reminder tones.  
Turntable will automatically be turned back on, and the  
turntable-off icon will disappear.  
Designed Cooking Rack  
The cooking rack is ideal for two-level cooking. It provides extra  
cavity space for cooking two or more containers at the same  
time. Insert the rack securely into the rack supports on the side  
walls of the oven. See Assistance or Servicesection to reorder  
rack.  
1
Display  
1. Proper use  
When power is first supplied to the microwave oven, a :will  
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I
Rack will become hot. Always use oven mitts or pot holders  
when handling.  
blink on the display. Touch OFF/CANCEL to stop the blinking.  
Any other time a :blinks on the display, a power failure  
occurred. Touch OFF/CANCEL and reset the clock if needed.  
Do not allow the rack to touch the inside cavity walls, ceiling  
or floor.  
When the microwave oven is in use, the display shows cooking  
power, quantities, weights and/or prompts.  
Do not use metal cookware, utensils, or a browning dish with  
the rack.  
If RETRYblinks on the display for one second, an invalid value  
was entered. Retry your entry.  
Do not let food container on rack touch the top or sides of the  
oven.  
When the microwave oven is not in use, the display shows the  
time of day or Timer countdown.  
I
I
Do not place popcorn bags on rack.  
The rack is designed specifically for this oven. Do not use it in  
any other oven.  
I
I
Do not cook food directly on the rack. Always use a  
microwave-safe container.  
Use the rack only when cooking on two levels. Do not store it  
in the oven. Damage to the oven could result if someone  
accidentally turns on the oven.  
6
 
Progress Bar  
Clock  
This is a 12-hour clock and does not show a.m. or p.m.  
To Set:  
Before setting, make sure the microwave oven and Timer are off.  
1. Touch CLOCK.  
2. Touch the number pads to set the time of day.  
3. Touch CLOCK or JET START.  
The progress bar is a visual picture of the estimated running time  
of a cooking cycle. It will appear during all cook cycles except  
Warm Hold. The lines in each of the segments will light from left  
to right as the time nears the end. When all fifteen lines (all three  
segments) are lit, the cooking cycle is completed.  
To Remove:  
1. Touch CLOCK.  
2. Touch 0.  
3. Touch CLOCK.  
Number Codes  
The time will disappear and :will appear on the display.  
The microwave oven is preset with shortcut number codes. A  
number code includes one or more of the following: cooking  
power, cook time and food quantity or weight. See the code  
charts in the Cookingand Reheatingsections for additional  
information.  
Tones  
Tones are audible signals, indicating the following:  
One tone  
JET START™ Feature  
I
Valid pad touch (short tone)  
The JET STARTcontrol will start any function. If not touched  
within 5 seconds after touching a pad, START?will appear on  
the display as a reminder. If not touched within 5 minutes after  
touching a pad, the display will return to the time of day mode  
and the programmed function will be canceled.  
I
End of Timer countdown (long tone)  
Two tones  
I
Reminder, repeat each minute after the end-of-cycle tones  
I
Function has been entered or exited  
If cooking is interrupted, touching the JET STARTcontrol will  
resume the preset cycle.  
Three tones  
I
The JET STARTcontrol, touched by itself, will automatically  
start the microwave oven for a 30 second cook time at 100%  
cooking power.  
Invalid pad touch  
Four tones  
I
The JET STARTcontrol, touched while the microwave oven is  
operating in any cook function, will add 30 seconds of cook time  
at the cook power currently in use. Each touch of the JET  
STARTconsole pad will add 30 additional seconds of cook  
time.  
End-of-cycle  
All Tones  
All of the preceding tones are preset on. All except the end of  
Timer countdown can be turned off.  
To Turn Off/On: Touch and hold the number pad [2] for five  
JET COOK™ Feature  
seconds until two tones sound. Repeat to turn tones back on.  
The five JET COOKcontrols share function with the numerical  
pads 1-5. When one of the 5 JET COOKcontrols is touched  
(while no function is operating), the oven will begin cooking at  
high power for 1-5 minutes, depending on which pad is touched.  
After cooking begins, the JET COOKcontrols return to their  
normal numerical pad function.  
Valid Pad Touch Tones  
The valid pad touch tones are preset on, but can be turned off.  
To Turn Off/On: Touch and hold the number pad [1] for five  
seconds or until two tones sound. Repeat to turn tones back on.  
Timer  
Off/Cancel  
The Timer can be set in minutes and seconds, up to 99 minutes  
99 seconds and counts down the set time. The Timer does not  
start or stop the microwave oven.  
The OFF/CANCEL pad stops most functions except for the  
Timer, Control Lock and Demo Learning Mode.  
The microwave oven will also turn off when the door is opened.  
Close the door and touch JET START to resume the cycle.  
When the Timer is in use, the microwave oven can also operate.  
To see the time countdown for five seconds when the microwave  
oven is in use, touch TIMER SET/OFF.  
7
 
To Set:  
1. Touch TIMER SET/OFF.  
Cooktop Light  
If no action is taken after one minute, the display will return to  
the time of day mode.  
The cooktop light has three options: on, night and off.  
To Turn On/Night/Off: Repeatedly touch LIGHT ON/NIGHT/OFF  
to cycle through options.  
2. Touch the number pads to set the length of time.  
3. Touch TIMER SET/OFF or JET START.  
If not touched within five seconds, START?will appear on  
the display. If not touched within one minute, the display will  
return to the time of day mode and the programmed function  
will be canceled.  
Demo Learning Mode  
The demo learning mode is ideal for learning how to use the  
microwave oven. When set, functions can be entered without  
actually turning on the magnetron. The microwave oven light will  
come on, the fan will run and, if on, the turntable will rotate.  
When the set time ends, ENDwill appear on the display and  
one tone will sound.  
Before setting, make sure the microwave oven and Timer are off.  
If timer is active in the display, touch TIMER SET/OFF to  
cancel timer. If timer is not active in the display, touch TIMER  
SET/OFF to make timer active in the display, then touch  
TIMER SET/OFF again or OFF/CANCEL to cancel timer.  
To Turn On/Off: Touch and hold TIMER OFF for five seconds  
until two tones sound and dappears on the display. Repeat to  
turn off and remove dfrom the display.  
Remember, touching OFF/CANCEL while a cook function is  
active in the display will cancel the cook function, not the  
timer.  
MICROWAVE OVEN USE  
The time can be reset during the countdown by repeating the  
above steps.  
A magnetron in the oven produces microwaves which reflect off  
the metal floor, walls and ceiling and pass through the turntable  
and appropriate cookware to the food. Microwaves are attracted  
to and absorbed by fat, sugar and water molecules in the food,  
causing them to move, producing friction and heat which cooks  
the food.  
Control Lock  
The Control Lock shuts down the control panel pads to prevent  
unintended use of the microwave oven.  
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Never lean on or allow children to swing on the oven door.  
Do not operate microwave oven when it is empty.  
When the control is locked, only the VENT FAN 4 SPEEDS and  
LIGHT ON/NIGHT/OFF pads will function. If any other pad is  
touched, LOCKwill appear in the display and 3 short tones will  
sound.  
Heated liquids can splash out during and after heating. Use  
of a wooden stir stick placed in the cup or bowl during  
heating may help to avoid this.  
The Control Lock is preset unlocked, but can be locked.  
To Lock/Unlock Control: Before locking, make sure the  
microwave oven and Timer are off. Touch and hold OFF/CANCEL  
for five seconds until two tones sound and a picture of a lock  
appears on the display. Repeat to unlock and remove the lock  
picture from display.  
I
The turntable must be in place and correct side up when  
oven is in use. Do not use if turntable is chipped or broken.  
See Assistance or Servicesection to reorder.  
I
I
Baby bottles and baby food jars should not be heated in the  
oven.  
Clothes, flowers, fruit, herbs, wood, gourds, paper, including  
brown paper bags and newspaper should not be dried in the  
oven.  
Vent Fan  
The vent fan has four speeds ranging from 4 (fastest) to 1  
(slowest). 0 is off.  
I
Do not use the microwave oven for canning, sterilizing or  
deep frying. The oven cannot maintain appropriate  
temperatures.  
To protect the microwave oven, if the temperature from the range  
or cooktop below the microwave oven gets too hot, the vent fan  
will automatically turn on at speed 4. It may stay on for up to one  
hour to cool the microwave oven. When this occurs, the VENT  
FAN 4 SPEEDS pad will not function.  
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Paraffin wax will not melt in the oven because it does not  
absorb microwaves.  
Use oven mitts or pot holders when removing containers from  
oven.  
To Turn Vent Fan On/Off: Repeatedly touch the VENT FAN 4  
SPEEDS pad to cycle through the four speeds 4, 3, 2 and 1 and  
off, 0. FANand the selected number will appear on the display  
for two seconds.  
Do not overcook potatoes. At the end of the recommended  
cook time, potatoes should be slightly firm. Let potatoes  
stand for five minutes. They will finish cooking while standing.  
I
Do not cook or reheat whole eggs or eggs inside the shell.  
Steam buildup in whole eggs may cause them to burst. Cover  
poached eggs and allow a standing time.  
8
 
Food Characteristics  
Cookware and Dinnerware  
When microwave cooking, the amount, size and shape, starting  
temperature, composition and density of the food affect cooking  
results.  
Cookware and dinnerware must fit on the turntable. Always use  
oven mitts or pot holders when handling because any dish may  
become hot from heat transferred from the food. Do not use  
cookware and dinnerware with gold or silver trim. Use the  
following chart as a guide, then test before using.  
Amount of Food  
The more food heated at once the longer the cook time. Check  
for doneness and add small increments of time if necessary.  
MATERIAL  
RECOMMENDATIONS  
Aluminum Foil,  
Metal  
See Aluminum Foil and Metalsection.  
Size and Shape  
Smaller pieces of food will cook more quickly than larger pieces  
and uniformly shaped foods cook more evenly than irregularly  
shaped food.  
Browning Dish  
Bottom must be at least ³⁄₁₆ in. (5 mm)  
above the turntable. Follow  
manufacturers recommendations.  
Starting Temperature  
Room temperature foods will heat faster than refrigerated foods  
and refrigerated foods will heat faster than frozen foods.  
Ceramic Glass,  
Glass  
Acceptable for use.  
Composition and Density  
China,  
Follow manufacturers recommendations.  
Follow manufacturers recommendations.  
Foods high in fat and sugar will reach a higher temperature and  
heat faster than other foods. Heavy, dense foods, such as meat  
and potatoes, require a longer cook time than the same size of a  
light, porous food, such as cake.  
Earthenware  
Melamine  
Paper Towels,  
Dinnerware,  
Napkins  
Use non-recycled and those approved by  
the manufacturer for microwave oven use.  
Cooking Guidelines  
Covering  
Plastic Wraps,  
Bags, Covers,  
Dinnerware,  
Containers  
Use those approved by the manufacturer  
for microwave oven use.  
Covering food helps retain moisture, shorten cook time and  
reduce spattering. Use the lid supplied with cookware. If lid is not  
available, wax paper, paper towels or plastic wrap approved for  
microwaves may be used. Plastic wrap should be turned back at  
one corner to provide an opening to vent steam.  
Pottery and Clay  
Styrofoam®  
Follow manufacturers recommendations.  
Do not use in oven.  
Stirring and Turning  
Stirring and turning redistributes heat evenly to avoid  
overcooking the outer edges of food. Stir from outside to center.  
If possible, turn food over from bottom to top.  
Straw, Wicker,  
Wooden  
Do not use in oven.  
Containers  
Arranging  
If heating irregularly shaped or different sized foods, the thinner  
parts and smaller sizes should be arranged toward the center. If  
cooking several items of the same size and shape, place them in  
a ring pattern, leaving the center of the ring empty.  
Wax Paper  
Acceptable for use.  
To Test Cookware or Dinnerware for Microwave Use:  
1. Put cookware or dinnerware in oven with 1 cup (250 mL) of  
water beside it.  
Piercing  
Before heating, use a fork or small knife to pierce or prick foods  
that have a skin or membrane, such as potatoes, egg yolks,  
chicken livers, hot dogs, and sausage. Prick in several places to  
allow steam to vent.  
2. Cook at 100% cooking power for 1 minute.  
Do not use cookware or dinnerware if it becomes hot and the  
water stays cool.  
Shielding  
Use small, flat pieces of aluminum foil to shield the thin pieces of  
irregularly shaped foods, bones and foods such as chicken  
wings, leg tips and fish tail. See Aluminum Foil and Metalfirst.  
Standing Time  
Food will continue to cook by the natural conduction of heat even  
after the microwave cycle ends. The length of standing time  
depends on the volume and density of the food.  
9
 
Aluminum Foil and Metal  
Cooking Power  
Always use oven mitts or pot holders when removing dishes from  
the microwave oven.  
Many recipes for microwave cooking specify which cooking  
power to use by percent, name or number. For example,  
70%=7=Medium-High.  
Aluminum foil and some metal can be used in the oven. If not  
used properly, arcing (a blue flash of light) can occur and cause  
damage to the oven.  
Use the following chart as a general guide for the suggested  
cooking power of specific foods.  
PERCENT/  
NAME  
NUMBER USE  
OK for Use  
Racks and bakeware supplied with the oven, aluminum foil for  
shielding, and approved meat thermometers may be used with  
the following guidelines:  
100%, High  
(default  
setting)  
10  
Quick heating convenience  
foods and foods with high  
water content, such as soups,  
beverages and most  
vegetables.  
I
Never allow aluminum foil or metal to touch the inside cavity  
walls, ceiling or floor.  
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Always use the turntable.  
90%  
80%  
9
8
Cooking small tender pieces of  
meat, ground meat and poultry  
pieces.  
Never allow contact with another metal object during  
cooking.  
Heating cream soups.  
Do Not Use  
Heating rice, pasta or  
casseroles.  
Metal cookware and bakeware, gold, silver, pewter, non-  
approved meat thermometers, skewers, twist ties, foil liners such  
as sandwich wrappers, staples and objects with gold or silver  
trim or a metallic glaze should not be used in the oven.  
Cooking and heating foods  
that need a cook power lower  
than high, such as meat loaf.  
Inverter Microwave System  
70%,  
7
6
Reheating a single serving of  
food.  
Medium-High  
The Inverter Microwave System is proven technology that  
delivers a constant stream of microwave power true high,  
medium and low power.  
Cooking fish fillets.  
60%  
Cooking sensitive foods such  
as cheese and egg dishes,  
pudding and custards.  
Typically, microwave ovens operate on HIGH power only. For  
example, to achieve a 50% power level (medium) in a typical  
microwave oven, the oven operates 50% of the time at HIGH  
power and 50% of the time OFF.  
Cooking non-stirrable  
casseroles, such as lasagna.  
50%, Medium  
40%  
5
Cooking ham, whole poultry,  
whole fish and pot roasts.  
Simmering stews.  
4
3
Heating bread, rolls and  
pastries.  
In contrast, microwave ovens utilizing the Inverter Microwave  
System deliver the selected power level continuously. This  
constant stream of microwave power helps to minimize  
overcooking of foods and messy food spatters.  
30%,  
Medium-Low,  
Defrost  
Defrosting bread, fish, meats,  
poultry and precooked foods.  
20%  
2
1
Melting chocolate, butter and  
marshmallows.  
Softening ice cream.  
10%, Low  
Taking chill out of fruit.  
Softening butter and cheese.  
Sensor Cooking  
The Inverter Microwave System features the 6th Sensecooking  
system. A humidity sensor in the oven cavity detects moisture  
and humidity emitted from food as it heats. The sensor adjusts  
cooking times to various types and amounts of food. Sensor  
cooking takes the guesswork out of microwave cooking.  
10  
 
To Set a Cooking Power other than 100%:  
1. Touch COOK TIME.  
2. Touch the number pads to set a length of time to cook.  
3. Touch COOK POWER.  
4. Touch the number pad using the Cooking Power chart.  
5. Touch JET START.  
6th SenseSystem Cooking  
A sensor in the microwave oven detects humidity released from  
the food and automatically sets a cooking time based on the  
selected pad.  
Use the following chart as a guide for the 3 SENSOR pads.  
The display will count down the cook time.  
FOOD  
SERVING SIZE  
INSTRUCTIONS  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
*Popcorn  
3.5 oz (100 g)  
3 oz (85 g)  
Pop only one package at a  
time.  
1.75 oz (50 g)  
6. Touch OFF/CANCEL or open the door to clear the display  
and/or stop reminder tones.  
Baked  
Potatoes  
1 to 4 medium,  
10 to 13 oz (264  
to 369 g) each  
Pierce each one several  
times with a fork. Place on  
turntable around edges, at  
least 1 in. (2.5 cm) apart. At  
the end of cooking, let  
stand 5 minutes.  
Cooking  
To Use:  
1. Touch COOK TIME.  
2. Touch the number pads to set a length of time to cook.  
Dinner Plate 1 serving (1  
plate), 8 to 16  
Place food on plate, cover  
with plastic wrap and vent.  
Touch COOK POWER to set a cooking power other than  
100%. Touch the number pad(s) using the Cooking Power  
chart.  
oz (.2 to .45 kg)  
*Do not use regular paper bags or glass utensils. Listen for  
popping to slow to 1 pop every 1 or 2 seconds. Do not try to  
pop unpopped kernels. Use fresh bags of popcorn for optimal  
results. Cooking results may vary by brand and fat content. If  
using a microwave popcorn popper, follow manufacturers  
instructions.  
3. Touch JET START.  
The display will count down the cook time.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
4. Touch OFF/CANCEL or open the door to clear the display  
To Use the 6th Sense™ System:  
and/or stop reminder tones.  
Before using, make sure the microwave oven has been plugged  
in for at least 2¹⁄₂ minutes, the room temperature is not above  
95°F (35°C) and the outside of the container and microwave oven  
cavity are dry.  
The cook time and cooking power can be changed at any time  
after touching JET START by repeating the above steps.  
1. Touch one of the SENSOR pads.  
The microwave oven will automatically turn on when  
POPCORN, BAKED POTATOES or DINNER PLATE is  
touched. The Progress Bar will show the approximate time  
remaining.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
2. Touch OFF/CANCEL or open the door to clear the display  
and/or stop reminder tones.  
The cook time (except for POPCORN) can be changed for twenty  
seconds after touching a pad.  
To Change Cook Time: Touch COOK POWER repeatedly to  
scroll through MORE,” “LESSor NORMLtime.  
11  
 
Pre-Set Cooking  
Beverage  
Times and cooking power have been preset for seven  
microwavable foods. Use the following chart as a guide.  
Beverages may be heated in the microwave oven by touching the  
BEVERAGE pad. One or two 8-oz. (250 mL) cups can be heated  
automatically using this function.  
FOOD  
CODE  
QUANTITY/  
INSTRUCTION  
To Use BEVERAGE:  
1. Touch BEVERAGE.  
Canned Vegetables  
1
2
1, 2, 3 or 4 cups  
The display will show the setting for heating 1 cup.  
(250, 500 or 750 mL, or 1 L)  
2. Touch BEVERAGE a second time to heat 2 cups.  
*Fresh Vegetables  
(sensor)  
1 to 4 cups (250 mL to 1 L)/  
Add 1 tbsp water per cup  
veg. Cover with plastic and  
ventilate.  
The microwave oven will start 5 seconds after the appropriate  
number of cups to be heated is selected. The display will  
count down the cook time.  
If more or less time is required, touch COOK POWER before  
the oven starts cooking.  
*Frozen Vegetables  
(sensor)  
3
4
1 to 4 cups (250 mL to 1 L)/  
Add 1 tbsp water per cup  
veg. Cover with plastic and  
ventilate.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
3. Touch OFF/CANCEL or open the door to clear the display  
*Rice (sensor)  
.5 to 2 cups (125 mL to  
500 mL)  
and/or stop reminder tones.  
French Toast, frozen  
**Bacon  
5
6
1, 2, 3 or 4 pieces  
Cooking in Stages  
The oven can be set to cook at different cooking powers for  
various lengths of time, up to three stages. Cook settings can be  
used in any order, except defrosting, which must be the first  
stage.  
1, 2, 3, 4, 5 or 6 pieces,  
average thickness  
*Frozen Entrée  
(sensor)  
7
10 to 20 oz (285 to 570 g)/  
Loosen, but do not remove  
plastic.  
Sensor cooking cannot be done in stages.  
To Cook in Stages:  
1. Touch COOK TIME.  
2. Touch number pads to enter length of time to cook during the  
*Make sure the microwave oven has been plugged in for at  
least 2¹⁄₂ minutes. No quantity needs to be entered. The  
amount listed is the amount to cook.  
first stage.  
**Differences in the amount of fat, meat, thickness, and curing  
process affect results. Average is 16 slices per pound.  
3. Touch COOK POWER.  
4. Touch the number pad(s) using the Cooking Power chart to  
set the cooking power for the first cycle.  
To Use Pre-Set Cooking:  
1. Touch COOK.  
2. Touch number pad from chart  
5. Repeat steps 1-4 for the second and third cycles.  
6. Touch JET START.  
The display will count down each of the cook times. A 1,”  
2or 3will appear on the display during their respective  
stages.  
or  
Touch COOK repeatedly to scroll through foods.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
3. Touch number pads to enter quantity (for Canned Vegetables,  
French Toast and Bacon only).  
The sensor will determine quantities and cook times for Fresh  
Vegetables, Frozen Vegetables, Rice and Frozen Entrée.  
7. Touch OFF/CANCEL or open the door to clear the display  
and/or stop reminder tones.  
Doneness may be adjusted at this time by touching COOK  
POWER.  
The cook time and cooking power of the cycling stage can be  
changed after touching JET START without interrupting cooking.  
4. Touch JET START.  
To Change Cook Time: Touch COOK TIME. Use the number  
pads to enter the new cook time. Touch JET START.  
The display will count down the cook time.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
To Change Cooking Power: Touch COOK POWER. Use the  
number pads to enter the new cooking power or repeatedly  
touch COOK POWER. Touch JET START.  
5. Touch OFF/CANCEL or open the door to clear the display  
and/or stop reminder tones.  
12  
 
Reheating  
Defrosting  
Times and cooking power have been preset for reheating five  
specific foods. Use the following chart as a guide.  
The automatic Defrost control can be used or the microwave  
oven can be manually set to defrost.  
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Food should be 0°F (-18°C) or colder at defrosting for optimal  
FOOD  
CODE  
QUANTITY/  
results.  
INSTRUCTION  
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Unwrap foods and remove lids (from fruit juice) before  
defrosting.  
*Pizza Slice  
(sensor)  
1
2
3
1 to 3 slices, 5 oz (142 g)  
each  
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Shallow packages will defrost more quickly than deep blocks.  
Separate food pieces as soon as possible during or at the  
end-of-cycle for more even defrosting.  
Casserole  
1, 2, 3 or 4 cups  
(250, 500 or 750 mL, or 1 L)  
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Use small pieces of aluminum foil to shield parts of food such  
as chicken wings, leg tips and fish tails. See Aluminum Foil  
and Metalfirst.  
*Soup (sensor)  
1 to 4 cups (250 mL to 1 L)/  
Cover with plastic and  
ventilate.  
The automatic Defrost control has three categories: Meat, Poultry  
and Fish. It should not be used for food left outside the freezer  
more than 20 minutes and frozen ready-made food. Use the  
following chart as a guide.  
*Sauce (sensor)  
4
5
1 to 4 cups (250 mL to 1 L)/  
Cover with plastic and  
ventilate.  
MEAT  
Baked Goods  
(example: medium  
muffin or bagel)  
1, 2, 3, 4, 5 or 6 pieces,  
2 oz (57 g) each  
Beef: ground, steaks, roast,  
The narrow or fatty areas of  
irregular shaped cuts should  
be shielded with foil before  
defrosting.  
stew  
*Make sure the microwave oven has been plugged in for at  
least 2¹⁄₂ minutes.  
Lamb: stew and chops  
Do not defrost less than ¹⁄₄ lb  
(113 g) or two 4 oz (113 g)  
patties.  
Pork: chops, ribs, roasts,  
sausage  
To Use Reheat:  
1. Touch REHEAT.  
Place all meats in  
microwavable baking dish.  
2. Touch number pad from chart  
or  
POULTRY  
Touch REHEAT repeatedly to scroll through foods.  
3. Touch number pads to enter quantity for Casserole and  
Chicken: whole and cut up  
Cornish hens  
Turkey: breast  
FISH  
Place in microwavable  
baking dish, chicken breast-  
side up.  
Baked Goods only.  
The sensor will determine quantities for Pizza Slice, Soup and  
Sauce.  
Remove giblets from whole  
chicken.  
Reheat time may be adjusted at this time by touching COOK  
POWER.  
4. Touch JET START.  
Fillets, Steaks, Whole,  
Shellfish  
Place in microwavable  
baking dish.  
The display will count down the reheat time.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
To use the Defrost control:  
1. Touch DEFROST.  
2. Touch the number pad 1 for Meat, 2 for Poultry or 3 for Fish  
5. Touch OFF/CANCEL or open the door to clear the display  
and/or stop reminder tones.  
or  
Touch DEFROST repeatedly to scroll through foods.  
3. Touch the number pads to enter the weight.  
Meats and Poultry can be set from .2 to 6.6 lb (91 g to 3 kg).  
Fish can be set from .2 to 4.4 lb (91 g to 2 kg).  
Defrost time may be adjusted at this time by touching COOK  
POWER.  
4. Touch JET START.  
The display will count down the defrost time.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
5. Touch OFF/CANCEL or open the door to clear the display  
and/or stop reminder tones.  
13  
 
To Defrost manually:  
1. Touch the number pads to set a length of time to defrost.  
2. Touch COOK POWER.  
3. Touch 3.  
Melt  
The microwave oven uses low power to melt certain foods. The  
foods may not be completely melted when the program ends, but  
stirring the food will complete the melting. Use the following chart  
as a guide.  
4. Touch JET START.  
The display will count down the defrost time.  
FOOD  
CODE  
MELT  
PAD  
QUANTITY  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
Butter  
1
2
1 time  
1, 2 or 3 sticks  
4 oz or 8 oz  
5. Touch OFF/CANCEL or open the door to clear the display  
and/or stop reminder tones.  
Chocolate  
(chips or  
baking  
2 times  
Soften  
squares)  
The microwave oven uses low power to soften certain foods.  
Butter and cream cheese will be room temperature so they will be  
ready to use in a recipe. Ice cream will be softened enough to  
make scooping easier. Use the following chart as a guide.  
Cheese  
(processed  
cheese food)  
3
4
3 times  
4 times  
8 oz or 16 oz  
5 oz or 10 oz  
FOOD  
CODE  
SOFTEN  
PAD  
QUANTITY  
Marshmallows  
(large or small)  
Butter  
1
2
3
1 time  
1, 2 or 3 sticks  
16, 32 or 64 oz  
3 oz or 8 oz  
To Melt:  
1. Touch MELT.  
Ice cream  
Cream cheese  
2 times  
3 times  
The display will alternate between showing MELTand  
PAD.  
2. Touch MELT repeatedly to scroll through the Melt menu items  
To Soften:  
or  
1. Touch SOFTEN.  
Touch number pad to select Melt menu item.  
The display will alternate between showing SOFTNand  
PAD.  
3. Enter quantity of food items using the prompts on the display  
or the quantities from the chart above. Only pads valid for the  
selected food class will give a response.  
2. Touch SOFTEN repeatedly to scroll through the Soften menu  
items  
Doneness may be adjusted at this time by touching COOK  
POWER.  
or  
Touch number pad to select Soften menu item.  
4. Touch JET START.  
3. Enter quantity of food items using the prompts on the display  
or the quantities from the chart above. Only pads valid for the  
selected food class will give a response.  
The display will count down the melt time.  
When the cycle ends, ENDwill appear on the display, 4  
end-of-cycle tones will sound, and then reminder tones will  
sound every minute for 15 minutes.  
Doneness may be adjusted at this time by touching COOK  
POWER.  
4. Touch JET START.  
The display will count down the soften time.  
When the cycle ends, ENDwill appear on the display, 4  
end-of-cycle tones will sound, and then reminder tones will  
sound every minute for 15 minutes.  
14  
 
Kids Menu  
Simmer Cooking and Steaming  
The Kids Menu function is preset with cooking times and cook  
powers for several typical childrens menu items that are cooked  
in the microwave oven. Use the following chart as a guide.  
Use the Simmer Cook function for foods such as soups,  
casseroles, stews and other liquid food. It can also be used to  
cook pasta.  
FOOD  
CODE  
KIDS MENU  
PAD  
QUANTITY/  
INSTRUCTION  
To Simmer:  
Before using, make sure the microwave oven has been plugged  
in for at least 2¹⁄₂ minutes. Add ¹⁄₄ to ¹⁄₂ cup (60 to 125 mL) of  
water to vegetables and cover dish with its lid, not plastic wrap.  
*Canned  
pasta  
1
1 time  
1, 2, 3 or 4 servings/  
Follow food label  
instructions.  
1. Touch STEAM/SIMMER.  
2. Touch the number pads to set a length of time to simmer.  
3. Touch JET START.  
Frozen  
Pizza  
2
3
4
5
6
2 times  
3 times  
4 times  
5 times  
6 times  
5-7 oz/  
Follow food label  
instructions.  
BOILwill appear on the display. When water begins to boil,  
the display will count down the simmer time.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
Frozen  
Meal  
8, 10 or 12 oz/  
Follow food label  
instructions.  
4. Touch OFF/CANCEL or open the door to clear the display  
Hot Dogs  
1, 2, 3 or 4 pieces/  
Use paper plate.  
Cook without bun.  
and/or stop reminder tones.  
Simmering Pasta  
Use a container large enough to cover food completely with  
water. Add 1 tablespoon (15 mL) oil to water. Put container and  
water in the microwave oven and follow the above steps, setting  
a simmer time of one second. When time ends place food in the  
water. Cover, then follow the above steps setting the desired  
simmer time.  
Hot  
Cereal  
(oatmeal)  
1 or 2 servings/  
Follow food label  
instructions.  
Chicken  
Nuggets  
1 or 2 servings/  
Place nuggets on  
paper plate covered  
with paper towel.  
Tupperware® Microsteamer  
Use the Tupperware Microsteamer, (provided with the microwave  
oven) with the Steam Cook feature to steam foods.  
* This function is not intended for meal-in-a-cup products.  
To Use Kids Menu:  
1. Touch KIDS MENU.  
The display will show PAD -.  
2. Touch KIDS MENU repeatedly to scroll through the Kids  
Menu items  
or  
Touch number pad to select Kids Menu item.  
The display will show the name of the selected menu item for  
2-3 seconds, and then prompt for the quantity of food to be  
entered.  
3. Enter quantity of food items using the prompts on the display  
or the quantities from the chart above. Only pads valid for the  
selected food class will give a response.  
Doneness may be adjusted at this time by touching COOK  
POWER.  
1. Cooking cover  
2. Colander  
3. Dish  
4. Touch JET START.  
The display will count down the cook time.  
When the cycle ends, ENDwill appear on the display, 4  
end-of-cycle tones will sound, and then reminder tones will  
sound every minute for 15 minutes.  
See General Cleaningsection for additional information.  
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The Tupperware Microsteamer will become hot. Always use  
oven mitts or pot holders when handling.  
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Do not use in a conventional or combination-type oven, with  
Crispor Grillfunctions or on electric or gas burners.  
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To avoid scratching, use plastic utensils.  
Do not overfill. One-half full is recommended.  
15  
 
Cooking Cover: Always use when cooking. Place directly over  
the colander and dish or just the dish.  
Colander: Use for foods such as fish, vegetables and potatoes.  
Do not use with foods such as rice, pasta and white beans. When  
using, place directly over the dish.  
MICROWAVE OVEN CARE  
Dish: Use for foods such as rice and pasta.  
General Cleaning  
IMPORTANT: Before cleaning, make sure all controls are off and  
the oven is cool. Always follow label instructions on cleaning  
products.  
To Steam:  
Before using, make sure the microwave oven has been plugged  
in for 2¹⁄₂ minutes and fill the dish with at least ¹⁄₄ cup (60 mL) of  
water when using the colander. More water may be needed when  
not using the colander. Place Microsteamer on center of  
turntable.  
Soap, water and a soft cloth or sponge are suggested first unless  
otherwise noted.  
GREASE FILTERS  
1. Touch STEAM/SIMMER.  
2. Touch number pads to enter length of time to steam.  
3. Touch JET START.  
Do not operate the microwave oven without the grease filters in  
place.  
BOILwill appear on the display. When water begins to boil  
the display will count down the steam time.  
Soak grease filters in hot water and mild detergent. Scrub and  
swish to remove embedded dirt. Rinse well and shake dry.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
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Do not use ammonia or oven cleaner.  
Do not place in dishwasher.  
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4. Touch OFF/CANCEL or open the door to clear the display  
OVEN CAVITY  
and/or stop reminder tones.  
Do not use soap-filled scouring pads, abrasive cleaners, steel-  
wool pads, gritty wash cloths or some paper towels. Damage  
may occur.  
Warm Hold  
The area where the oven door and frame touch when closed  
should be kept clean.  
WARNING  
Average soil  
Food Poisoning Hazard  
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Mild, non-abrasive soaps and detergents:  
Do not let food sit in oven more than one hour  
before or after cooking.  
Rinse with clean water and dry with soft, lint-free cloth.  
Heavy soil  
Mild, non-abrasive soaps and detergents:  
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Doing so can result in food poisoning or  
sickness.  
Heat 1 cup (250 mL) of water for 2 to 5 minutes in oven.  
Steam will soften soil. Rinse with clean water and dry with  
soft, lint-free cloth.  
Hot cooked food can be kept warm in the microwave oven. Warm  
Hold can be used by itself or can be programmed to follow a  
cooking cycle. Opening the door during Warm Hold will cancel  
the function.  
Odors  
Lemon juice or vinegar:  
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Heat 1 cup (250 mL) of water with 1 tablespoon (15 mL) of  
either lemon juice or vinegar for 2 to 5 minutes in oven.  
To Use:  
Put hot cooked food in the oven. Cover plates of food and foods  
that were cooked covered. Pastries, pies, turnovers, etc. should  
remain uncovered.  
OVEN DOOR EXTERIOR  
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Glass cleaner and paper towels or non-abrasive plastic  
scrubbing pad:  
1. Touch WARM HOLD.  
2. Touch JET START.  
Apply glass cleaner to soft cloth or sponge, not directly on  
panel.  
WARMwill appear on the display during the entire cycle.  
When the cycle ends, ENDwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
3. Touch OFF/CANCEL or open the door to clear the display  
and/or stop reminder tones.  
To Set at end of cycle: Touch WARM HOLD while setting a  
cooking cycle before touching JET START, or during cooking.  
16  
 
3. Remove charcoal filters by pushing the filter to the right until  
the left side of the filter slides off the left lower lip. Swing the  
left side of the filter down and slide out.  
THE TUPPERWARE® MICROSTEAMER  
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Soft brush, if necessary, to clean holes.  
Dishwasher:  
The Tupperware Microsteamer is dishwasher safe.  
Stubborn Stains  
To remove stains such as tomato sauce, use a nonabrasive  
cleanser, a no-scratch pad, or a solution of dishwasher  
detergent and water (¼ cup detergent to 1 cup warm water).  
To Replace:  
1. Replace charcoal filters by positioning the filter at the left of  
the opening, between the upper and lower lips. Swing the  
filter up against the upper lip. Slide filter to the right while  
pushing it up against the upper lip. The filter will now be held  
in position between the lips.  
TURNTABLE  
Do not operate the microwave without the turntable in place.  
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Mild cleanser and scouring pad  
Dishwasher  
2. Replace grease filters by inserting the end without the tab  
into the frame. Swing other side up and slide into position.  
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3. Plug in microwave oven or reconnect power.  
Replacing Filters  
Replacing Cooktop Light  
The grease filters should be removed and cleaned at least once a  
month. The charcoal filter cannot be washed and should be  
replaced every six to twelve months. Do not operate the  
microwave oven without the filters in place. See Assistance or  
Serviceto reorder filters. See General Cleaningfor cleaning  
instructions.  
The cooktop light is a 10W low-voltage halogen capsule bulb.  
See Assistance or Servicesection to reorder.  
To Replace:  
1. Unplug microwave oven or disconnect power.  
2. Remove bulb cover mounting screw, and carefully remove  
cover.  
WARNING  
3. Remove the burnt-out bulb.  
Electrical Shock Hazard  
Disconnect power before removing filters.  
Replace all panels before operating.  
4. Replace bulb, using a tissue to handle the bulb, or wearing  
cotton gloves. Do not touch bulb with bare fingers.  
5. Replace bulb cover and mounting screw.  
6. Plug in microwave oven or reconnect power.  
Failure to do so can result in death or  
electrical shock.  
To Remove:  
1. Unplug microwave oven or disconnect power.  
2. Remove each of the grease filters by pushing the back of the  
filter up, grasping the tab, and sliding the filter to the back.  
Pull tab down until the filter drops out.  
17  
 
Replacing Microwave Oven Light  
TROUBLESHOOTING  
The microwave oven light is a candelabra base 30-watt bulb. It  
will automatically come on when the door is opened and when  
the microwave oven is operating. See Assistance or Service”  
section to reorder.  
Try the solutions suggested here first in order to avoid the  
cost of an unnecessary service call.  
Nothing will operate  
To Replace:  
1. Unplug microwave or disconnect power.  
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Has a household fuse been blown or has the circuit  
breaker been tripped?  
Replace the fuse or reset the circuit.  
2. Pull the vent grille out of the snaps fitting.  
Is the appliance wired properly?  
See Installation Instructions.  
Oven will not operate  
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Is the door completely closed?  
Firmly close door.  
Is the electronic oven control set correctly?  
See Microwave Oven Controlsection.  
3. Lift up the bulb cover.  
On some models, is the Control Lock set?  
See Control Locksection.  
Is the magnetron working properly?  
Heat 1 cup (250 mL) of cold water for 2 minutes at 100%  
cooking power. If water does not heat, call for service. See  
Assistance or Servicesection.  
1
Oven makes humming noise  
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This is normal and occurs when the power supply switches  
the magnetron on and off.  
1. Bulb cover  
Oven door looks wavy  
4. Replace light. Close bulb cover.  
This is normal and will not affect performance.  
5. Slide the bottom of the vent grille into place. Push the top  
until it snaps into place.  
Turntable will not operate  
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Is the turntable properly in place?  
Make sure turntable is correct-side up and is sitting securely  
on the turntable support.  
Is the turntable support operating properly?  
Remove turntable. Remove and replace turntable support.  
Replace turntable. Put in 1 cup (250 mL) of water, then restart  
oven. If still not working, call for service. See Assistance or  
Servicesection. Do not operate the oven without turntable  
and turntable support working properly.  
6. Plug in microwave oven or reconnect power.  
Turntable rotates both directions  
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This is normal and depends on motor rotation at beginning of  
cycle.  
Display shows messages  
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Is the display showing :?  
There has been a power failure or the clock time has been  
turned off. See Displaysection to clear display. See Clock”  
section to reset the clock or to turn it on.  
Is the display showing a letter followed by a number?  
See Displaysection to clear. If it reappears, call for service.  
See Assistance or Servicesection.  
18  
 
Display shows time countdown, but is not operating  
In the U.S.A.  
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Is the Timer in use?  
See Timersection.  
Call the Whirlpool Customer Interaction Center  
toll free: 1-800-253-1301.  
Our consultants provide assistance with:  
On some models, is the Demo Learning Mode in use?  
See Demo Learning Modesection.  
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Features and specifications on our full line of appliances.  
Installation information.  
Tones are not sounding  
Use and maintenance procedures.  
Accessory and repair parts sales.  
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Are tones turned off?  
See Tonessection.  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.).  
Steam is coming from the vent grille  
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Referrals to local dealers, repair parts distributors, and  
service companies. Whirlpool designated service technicians  
are trained to fulfill the product warranty and provide after-  
warranty service, anywhere in the United States.  
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Some steam is normal.  
Fan running slower than usual  
To locate the Whirlpool designated service company in your  
area, you can also look in your telephone directory Yellow  
Pages.  
The oven has been stored in a cold area. The fan will run  
slower until the oven warms up to normal room temperature.  
Cooking times seem too long  
For further assistance  
If you need further assistance, you can write to Whirlpool  
Corporation with any questions or concerns at:  
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Is the cooking power set properly?  
See Cooking Powersection.  
Whirlpool Brand Home Appliances  
Customer Interaction Center  
553 Benson Road  
Are large amounts of food being heated?  
Larger amounts of food need longer cooking times.  
Benton Harbor, MI 49022-2692  
Is the incoming voltage less than specified in Microwave  
Oven Safety?  
Please include a daytime phone number in your correspondence.  
Have a qualified electrician check the electrical system in the  
home.  
Replacement Parts  
Turntable  
Part No. 4393751  
Radio or TV Interference  
Turntable Support  
Part No. 8181402  
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Is the microwave oven plugged into the same outlet?  
Try a different outlet.  
Turntable Rollers  
Part No. 4393861  
Is the radio or TV receiver near the microwave oven?  
Move the receiver away from the microwave oven, or adjust  
the radio or TV antenna.  
Turntable Hub  
Part No. 8183749  
I
Is the microwave oven door and sealing surfaces clean?  
Make sure these areas are clean.  
Cooking Rack  
Part No. 8184052  
Grease Filters  
Part No. 8184001  
Charcoal Filters  
Part No. 8184002  
ASSISTANCE OR SERVICE  
Microwave Light Bulb  
Part No. 8183993  
Before calling for assistance or service, please check  
Troubleshooting.It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
Cooktop Halogen Bulb  
Part No. 8169418  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
If you need replacement parts  
If you need to order replacement parts, we recommend that you  
only use FSP® replacement parts. FSP® replacement parts will fit  
right and work right because they are made with the same  
precision used to build every new WHIRLPOOL® appliance.  
To locate FSP® replacement parts in your area, call our Customer  
Interaction Center telephone number or your nearest Whirlpool  
designated service center.  
19  
 
WHIRLPOOL® MICROWAVE HOOD COMBINATION WARRANTY  
ONE-YEAR FULL WARRANTY  
For one year from the date of purchase, when this appliance is operated and maintained according to instructions attached to or  
furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts and repair labor to correct defects in materials or  
workmanship. Service must be provided by a Whirlpool designated service company.  
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON MAGNETRON TUBE  
From the second through fifth year from the date of purchase, when this appliance is operated and maintained according to instructions  
attached to or furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts for the microwave magnetron tube  
if defective in materials or workmanship.  
Whirlpool Corporation will not pay for:  
1. Service calls to correct the installation of your appliance, to instruct you how to use your appliance, to replace house fuses or  
correct house wiring, or to replace owner-accessible light bulbs and filters.  
2. Repairs when your appliance is used in other than normal, single-family household use.  
3. Pickup and delivery. Your appliance is designed to be repaired in the home.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God or use of products not  
approved by Whirlpool Corporation.  
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
6. Replacement parts or repair labor costs for units operated outside the United States.  
7. Any labor costs during the limited warranty period.  
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not  
apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.  
Outside the 50 United States, this warranty does not apply. Contact your authorized Whirlpool dealer to determine if another  
warranty applies.  
If you need service, first see the Troubleshootingsection of this book. After checking Troubleshooting,additional help can be found  
by checking the Assistance or Servicesection or by calling the Whirlpool Customer Interaction Center, 1-800-253-1301 (toll-free),  
from anywhere in the U.S.A.  
5/00  
Dealer name____________________________________________________  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or  
Address________________________________________________________  
installation date for in-warranty service.  
Phone number__________________________________________________  
Write down the following information about your appliance to  
better help you obtain assistance or service if you ever need it.  
You will need to know your complete model number and serial  
number. You can find this information on the model and serial  
number label/plate, located on your appliance as shown in the  
Parts and Featuressection.  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.  
4619-652-60671/8183957  
® Tupperware is a Registered Trademark of Dart Industries Inc. (Tupperware Worldwide)  
© 2002 Whirlpool Corporation.  
All rights reserved.  
2/02  
Printed in China  
® Styrofoam is a Registered Trademark of The Dow Chemical Company  
 

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